Privacy Policy

At Shrubs Central, we value your privacy as deeply as we value the quality of our botanical specimens. This Privacy Policy explains how we collect, use, protect, and share information when you visit www.shrubscentral.com or make purchases from our premium plant collection.

1. Information We Collect

To provide our discerning customers with exceptional service, we collect:

• Personal Identification: Name, email address, phone number, shipping/billing address when you create an account or place an order
• Payment Information: Credit card details processed through our secure payment gateways (Visa, MasterCard, JCB, PayPal) – we never store full card numbers
• Transaction Details: Purchase history, plant preferences, and cart contents
• Technical Data: IP address, browser type, device information, and pages visited
• Communication Records: Correspondence with our plant specialists via email or contact forms

2. How We Use Your Information

Like carefully tending our rare Azaleas, we handle your data with precision for these purposes:

• Process and fulfill your orders for botanical specimens
• Provide personalized recommendations based on your plant preferences (e.g., Acer maples or Amelanchier serviceberries)
• Improve our nursery offerings and website experience
• Communicate order confirmations, shipping updates, and seasonal promotions
• Prevent fraud and enhance payment security
• Comply with legal obligations regarding international plant shipments

3. Data Sharing & Disclosure

We treat your information with the same discretion we apply to our rare plant varieties:

• Service Providers: Trusted partners for payment processing, shipping, and website operations (all PCI-DSS compliant)
• Legal Requirements: When necessary to comply with laws or protect our rights
• Business Transfers: In connection with any merger or sale of company assets
• International Transfers: For global orders (excluding certain Asian and remote regions), data may transfer to local shipping partners

We never sell your personal information to third-party marketers.

4. Data Storage & Security

We protect your data with the same care we give our living specimens:

• 256-bit SSL encryption for all transactions
• PCI-DSS compliant payment processing
• Regular security audits of our systems
• Limited employee access to sensitive data
• Data retention only as long as necessary for business or legal purposes

5. Your Rights

As a valued member of our gardening community, you have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate information in your account
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Restrict or object to certain data processing
• Withdraw consent where previously given

To exercise these rights, please contact us at [email protected].

6. Cookies & Tracking Technologies

Like carefully placed garden markers, we use these technologies to enhance your experience:

• Essential Cookies: For site functionality and secure checkout
• Performance Cookies: To analyze site usage and improve our offerings
• Preference Cookies: To remember your plant preferences and account settings
• Marketing Cookies: For relevant promotions (you may opt-out)

You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this policy as our nursery grows. Significant changes will be communicated through our website or email. The “Last Updated” date at the top indicates the latest revision.

8. Contact Us